Sen's Questions

1) What does Starbucks teach you about enterprise app implementation? What's often the real agenda behind a "best of breed" implementation?

Enterprise apps typically are introduced as a response to pain related to scalability and (lack of) common standard processes. These companies were in a "start-up mode" and this culture may resist the standardization implicit in an enterprsie implementation. There is a real danger that departments or branches will claim "customization and optimization" at the expense of the rest of the enterprise.

3) What types of ERP vendors should be avoided? (as suggested by George Fletcher)

George said to avoid ERP vendors that don't "work close" with the customer. For example, Parity wants to help plan the project implementation with the company. There is more, but this should get you started.