1) What is the business model inherent in leveraging information technology?
is it: to start simple, then add details in layer so everyone can follow?
Hmmm. I don't think I discussed this at length. I'll kill this question.
Hmmm. I don't think I discussed this at length. I'll kill this question.
2) What are image customers and image team members?
Image customers - A non-target customer that has extreme needs so that your design for this customer will delight your target customer (e.g. Lexus was created for 8.5 months pregnant woman)
3) What are some software porcess reengineering tips? How does Alan take a cynical look at software process management?
I think the tips are as follows: neglected trigger & results, avoid Goldilock errors, voluntary simplicity, avoid death by detail, use clouds & sticky notes, understand the situation (redesign or refinement). Am I on the right track?
Yes, look at Alan's 6 tips: it was in the Introduction to process mgt lecture. You can also look at some of the tips under "things to know".
Tip 1: Critical Success Factors - Reengineer for a Deliverable
Tip 2: New Tools = New Deadlines
Tip 3: Look like with/without software
Tip 4: Face the truth
Tip 5: Get the Birds Eye View
Tip 6: Map it
How about the 2nd part of the question?
Not everything should be solved with software. It always adds a step. We should be cynical with a "prove it to me" attitude.
Yes, look at Alan's 6 tips: it was in the Introduction to process mgt lecture. You can also look at some of the tips under "things to know".
Tip 1: Critical Success Factors - Reengineer for a Deliverable
Tip 2: New Tools = New Deadlines
Tip 3: Look like with/without software
Tip 4: Face the truth
Tip 5: Get the Birds Eye View
Tip 6: Map it
How about the 2nd part of the question?
Not everything should be solved with software. It always adds a step. We should be cynical with a "prove it to me" attitude.
5 comments:
Why does Alan advocate an IT planning approach is a messy, untidy event? (hint: "write your plans in pencil") In other words, does the reality of the organization exist in an org chart? Or does it exist in the written policies? (Ask Alan in Class)
1. Understand the first three tips on enterprise app implementation (The 10 "commandments") from Alan. we're focusing on the ones dealing with strategy.
. How does Alan suggest you handle IT consultants added to your project? How might you select them? What questions might you ask? What does Alan see as a critical success factor for most IT projects? How do you ensure knowledge transfer?
3. What does it mean to "Go vanilla"?
What is good enough reengineering? How does it relate to customer design requirements gathering? What's the difference between the BlueSky approach to gathering design priorities from your customer versus a Realistic approach to your customer?
Hey Alan, I'm still looking for the following:
Can you outline and apply the model for IT department success factors?
What does Alan mean by planning is messy? How do we accomplish messy planning?
What is the origin of the big IT consulting houses like Deloitte?
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